I am unable to update the game

Some users have reported an issue where they cannot update the app to the newest version though they saw a message that they should update the game when opening the app.
If you are having this problem, we advise that you close all opened applications and that you try the following:

【iOS11 and newer】
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1. Unable to update the game

① Open the App Store and tap the "Updates" button at the bottom right of the screen.

② Pull down the screen and wait for the page to reload.

③ If "Days of van Meowogh" is on the list, press "Update."

2. The app doesn't open after updating to the latest version.

- It could be due to the Apple servers being under strain.

- The app may be an older version even if it is displayed as the latest version in the Updates.
(Please wait a while and try reloading the "Updates" page again)

【iOS10 and older】
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1. Unable to update the game

① Open the App Store and tap the "Updates" button at the bottom right of the screen.

② Tap the "Updates" button 10 times and check that the page reloads.

③ If "Days of van Meowogh" is on the list, press "Update."

2. The app doesn't open after updating to the latest version.

- It could be due to the Apple servers being under strain.

- The app may be an older version even if it is displayed as the latest version in the Updates.
(Please wait a while and try reloading the "Updates" page again)

 

【Android】
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1. Unable to update the game

Open the "Google Play Store" app and search for "Days of van Meowogh." If a new version is available, you can tap the UPDATE button to update the game to the latest version.

2. The app doesn't open after updating to the latest version.

- It could be due to the Google servers being under strain.

- The app may be an older version even if it is displayed as the latest version in the Play Store.

※Please note that not all Android users receive updates at the same time.